Summary: We are looking for a reliable, organized, and customer-focused

Job Details

  • Deadline: Not specified
  • Company: MyJobMag Nigeria
  • Location: Kenya
  • Salary: ₦120,000 per month

Job Description

Salary

₦120,000 per month

Working Days

Monday – Friday

Working Hours

8:00 AM – 5:00 PM

JOB SUMMARY

We are looking for a reliable, organized, and customer-focused

Store Assistant / Customer Service Representative

to support daily store operations while attending to customers and online enquiries.

The successful candidate will be responsible for maintaining accurate inventory records, organizing products, attending to customers, responding to online enquiries, processing orders, and supporting sales activities.

KEY RESPONSIBILITIES

  • Attend to customers professionally and provide excellent customer service.
  • Respond promptly to online enquiries, messages, and customer requests.
  • Provide accurate information about products and assist customers with their orders.
  • Follow up with customers and potential customers to support sales.
  • Receive, arrange, and organize products properly.
  • Maintain accurate inventory records and monitor stock levels.
  • Conduct regular stock counts and report shortages or discrepancies.
  • Record stock movement using Microsoft Excel and inventory software.
  • Assist with processing and packaging customer orders.
  • Ensure products are properly stored and organized.
  • Keep the store clean, neat, and well-arranged.
  • Report damaged, missing, or expired products to the appropriate supervisor.
  • Maintain proper records of customer enquiries, orders, and stock.
  • Assist with other store, sales, and customer service duties as assigned.

REQUIREMENTS & QUALIFICATIONS

  • HND or BSc in any relevant field.
  • Must be computer literate.
  • Good knowledge of Microsoft Excel is required.
  • Ability to use inventory software and maintain accurate stock records.
  • Good communication and interpersonal skills.
  • Customer-focused with a good understanding of sales and customer service.
  • Good organizational and record-keeping skills.
  • Strong attention to detail and accuracy.
  • Ability to multitask and work in a fast-paced environment.
  • Reliable, hardworking, and responsible.
  • Previous experience in customer service, sales, storekeeping, or inventory management is an advantage.

KEY QUALITIES

  • Good communication skills
  • Customer-focused
  • Organized and detail-oriented
  • Reliable and responsible
  • Good computer skills
  • Good sales and follow-up skills
  • Ability to multitask
  • Team player
  • Willingness to learn

How to Apply

Apply by email: services@myjobmag.com

Application link: Apply for this job