Summary: Experienced Hotel Receptionist (bourdillon Hotel And Apartment Abuja) opportunity at MyJobMag Nigeria in Kenya.

Job Details

  • Deadline: Oct 18, 2026
  • Company: MyJobMag Nigeria
  • Location: Kenya

Job Description

Main function

To receive and attend to guest

Reports Directly to

Duty Manager/Operations Manager

JOB DESCRIPTION

  • Make and confirm reservations for guests
  • Ensure proper room allocation
  • Register and check guests in
  • Close guest accounts and check guests out
  • Confirm relevant guest information
  • Verify guest’s payment method
  • Issue room keys
  • Maintain clear and accurate records of guest room bookings
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Receive and transmit messages for guests
  • Listen and respond to guest queries and requests both in-person and by phone
  • Review accounts and charges with guests during the check-out process
  • Process accurate payment of guest accounts
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Monitor visitors to the hotel
  • Enforce rules and policies of the hotel
  • Maintain a neat and orderly front desk and reception area
  • Leverage on interpersonal and communication skills to lead, influence, and make sound financial/business decision making.
  • Innovative to adapt quickly and effectively to the competitive nature of the hospitality industry.
  • Good knowledge of Microsoft word and excel.
  • Good knowledge of eZee hospitality hotel software.
  • Any other assigned duty by the management.

Perks

  • Service charge after 3 months
  • HMO
  • Staff Lunch
  • Staff Quarters
  • Training and development for staffs

How to Apply

Apply by email: services@myjobmag.com

Application link: Apply for this job