Summary: Working Days: Monday – Sunday, with 1 day off per week
Job Details
- Deadline: Not specified
- Company: MyJobMag Nigeria
- Location: Ago Palace, Lagos
- Salary: ₦200,000 per month
Job Description
Location: Ago Palace, Lagos
Salary: ₦200,000 per month
Working Days: Monday – Sunday, with 1 day off per week
Accommodation: Staff accommodation provided
JOB SUMMARY
We are seeking a smart, proactive, and experienced
Hospitality Manager
to oversee the overall day-to-day operations of the business. The Manager will be responsible for staff supervision, customer satisfaction, operational efficiency, and ensuring that service standards are consistently maintained.
KEY RESPONSIBILITIES
- Oversee the day-to-day operations of the hospitality business.
- Manage, supervise, and coordinate staff across different functions.
- Ensure excellent customer service and a positive guest experience.
- Monitor staff attendance, performance, conduct, and productivity.
- Develop and manage staff schedules and daily work assignments.
- Handle customer complaints and resolve operational issues professionally.
- Ensure cleanliness, orderliness, and proper maintenance of the facility.
- Monitor inventory, supplies, and operational needs.
- Ensure company policies, procedures, and service standards are followed.
- Train, guide, and motivate staff to improve performance.
- Monitor daily sales and operational activities.
- Prepare and submit regular operational reports to management.
- Identify operational challenges and recommend practical solutions.
- Ensure smooth coordination between different areas of the business.
- Take responsibility for the overall performance and efficiency of the business.
REQUIREMENTS & QUALIFICATIONS
- Minimum of OND/HND/BSc is an advantage.
- Previous experience in hospitality, hotel, restaurant, lounge, or related management is preferred.
- Previous supervisory or management experience is an advantage.
- Strong leadership and people-management skills.
- Excellent communication and customer service skills.
- Must be smart, proactive, organized, and responsible.
- Good problem-solving and decision-making abilities.
- Ability to manage multiple responsibilities effectively.
- Ability to work under pressure and in a fast-paced environment.
How to Apply
Apply by email: services@myjobmag.com
Application link: Apply for this job
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