Summary: to support the monitoring, troubleshooting, deployment, and reliability of our applications and technology platforms.

Job Details

  • Deadline: Not specified
  • Company: MyJobMag Nigeria
  • Location: Kenya

Job Description

We are seeking a

DevOps Support Officer

to support the monitoring, troubleshooting, deployment, and reliability of our applications and technology platforms.

Key Responsibilities

  • Monitor applications, infrastructure, and transactional platforms.
  • Investigate and resolve application, database, API, and system issues.
  • Perform log analysis, troubleshooting, and root-cause analysis.
  • Support application deployments, configuration changes, and UAT.
  • Work closely with Developers, DevOps, Infrastructure, and external vendors.
  • Maintain operational dashboards, technical documentation, and troubleshooting guides.
  • Manage incidents and ensure timely resolution within agreed SLAs.

Requirements

Experience with

Linux/Unix, SQL/MySQL, Apache/Nginx, Git, Bash, REST APIs, HTTP/HTTPS, JSON/XML

.

  • Knowledge of networking fundamentals, application monitoring, and deployment processes.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Good communication and ability to work effectively under pressure.

Added advantage

Experience in

Fintech, VAS, Payments, or Telecommunications

plus exposure to Docker/Kubernetes, CI/CD, Grafana, Prometheus, Zabbix, or ITIL.

How to Apply

Apply by email: services@myjobmag.com

Application link: Apply for this job