Summary: Applicants must reside in Gudu, Gaduwa, Apo, or a nearby location

Job Details

  • Deadline: Not specified
  • Company: MyJobMag Nigeria
  • Location: Kenya

Job Description

Requirements

  • Minimum of 2 years’ relevant experience as a receptionist, customer service representative, front-desk officer, or in a related role.
  • BSc/HND in Business Administration, Sociology, Mass Communication, or a relevant field.
  • Must be computer literate and proficient in Microsoft Word, Excel, email, and other basic office applications.
  • Excellent communication, interpersonal, customer service, and relationship-management skills.
  • Professional appearance, positive attitude, strong organizational abilities, and good attention to detail.
  • Must be reliable, punctual, able to multitask and work effectively under pressure.

Key Responsibilities

  • Welcome and attend to customers professionally while ensuring an excellent customer experience.
  • Respond to customer enquiries through phone calls, WhatsApp, and other communication channels.
  • Receive and accurately record customer orders, requests, and service details.
  • Maintain proper customer records, documentation, and accurate data-entry reports.
  • Handle customer complaints, follow up on orders and service requests, and escalate issues when necessary.
  • Manage front-desk activities, general administrative duties, and other assigned operational tasks.

Work Schedule

Monday – Saturday

Location Requirement

Applicants must reside in Gudu, Gaduwa, Apo, or a nearby location

Branch Flexibility

The successful candidate may be posted to branch based on operational requirements and work schedules

How to Apply

Apply by email: services@myjobmag.com

Application link: Apply for this job